Refund policy

Product Availability

All products displayed on the site have been included in good faith that the products as described will be available at the time. 

We guarantee all products sold to be free of defects of material or workmanship.

Refunds

Please choose carefully, as we do not normally give refunds if you simply change your mind or make the wrong decision.

You can choose between refund, exchange or credit where goods are faulty, have been wrongly described, or different from a sample shown to you or do not do what they are supposed to do.

In the event that you need to return a product simply contact office@clayandflax.com.au within 7 days of the date of purchase.